Rapid International Medical Support

Rapid International Medical Support (“RIMS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

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Information We Collect:

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We may collect personal information that you voluntarily provide to us, including:

• Your name

• Email address

• Telephone number

• Organization or affiliation, where provided

• Information included in messages submitted through our contact forms

• Information provided when volunteering, partnering with RIMS, making a donation, registering for an event, or subscribing to updates

 

Our website may also automatically collect limited technical information, such as browser type, device information, IP address, website usage information, and cookies or similar technologies.

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How We Use Your Information:

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We may use personal information to:

• Respond to inquiries and requests

• Communicate with prospective volunteers, partners, donors, and supporters

• Process or administer donations and event registrations

• Coordinate volunteer or partnership opportunities

• Send newsletters, mission updates, or other communications where you have chosen to receive them

• Operate, maintain, secure, and improve our website

• Meet legal, regulatory, or administrative requirements

 

We only collect information that is reasonably necessary for these purposes.

 

Email Communications:

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If you subscribe to RIMS updates or other electronic communications, we may use your email address to send you information about our activities, missions, events, fundraising, or opportunities to become involved.

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You may unsubscribe at any time using the unsubscribe option included in our emails or by contacting us directly.

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For commercial electronic messages, Canadian anti-spam rules generally require consent, sender identification, and an unsubscribe mechanism. 

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Donations and Payments:

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If donations or payments are made through our website, payment information may be processed by third-party payment providers. RIMS does not necessarily receive or store complete payment-card information.

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Those providers may collect and process information according to their own privacy policies.

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Cookies and Website Analytics:

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Our website is hosted through Wix and may use cookies and similar technologies required for website functionality, security, performance, and analytics.

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Some third-party services or applications connected to the website may also use cookies or similar technologies. 

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Where available, visitors may manage non-essential cookie preferences through the website’s cookie settings or through their browser settings.

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How We Share Information:

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RIMS does not sell personal information.

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We may disclose information when reasonably necessary to:

• Service providers that help us operate our website or provide services

• Payment processors

• Email or communications platforms

• Event or administrative service providers

• Professional advisers

• Government, regulatory, or law-enforcement authorities where required by law

 

Service providers may process information on our behalf and may operate outside Canada.

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Information Security:

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RIMS takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.

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However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure.

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Retention of Information:

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We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required for legal, financial, administrative, or record-keeping purposes.

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Your Choices and Privacy Requests:

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You may contact RIMS to:

• Ask what personal information we hold about you

• Request correction of inaccurate information

• Request deletion of information where appropriate

• Withdraw consent to certain uses of your information

• Unsubscribe from communications

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Third-Party Websites:

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Our website may contain links to third-party websites or social-media platforms. RIMS is not responsible for the privacy practices or content of websites operated by third parties.

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Changes to This Privacy Policy:

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We may update this Privacy Policy from time to time to reflect changes to our website, activities, or legal requirements. The current version will be posted on this page with its updated effective date.

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Contact Us:

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Questions or requests regarding this Privacy Policy or the handling of personal information may be directed to:

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​Rapid International Medical Support
Email: rims.ngo.canada@gmail.com
Phone: 519-710-9766
Ontario, Canada